1. Data Controller
Ingo Kleinow, Master Plumber and Heating Engineer
Gerhart-Hauptmann-Str. 49b, 51379 Leverkusen, Germany
E-Mail: alarm@notfallheizung24h.de
Phone: 0160-8006667
Notfallheizung24H is a brand of this sole proprietorship.
2. Website Provision and Hosting
This website is hosted by IONOS SE, Elgendorfer Str. 57, 56410 Montabaur, Germany. When you access the website, technically necessary connection data (including IP address, date and time of access, requested resources, browser information and error or security logs) may be processed to deliver the website securely and reliably. The legal basis is Article 6(1)(f) GDPR (legitimate interest in secure and stable website operation).
Further information: IONOS Privacy Policy.
3. Domain and Email
The domain is managed through IONOS, which also operates the business email mailbox. When messages are sent and received, contact details, message content and technical transmission data may be processed to respond to enquiries (Article 6(1)(b) or (f) GDPR).
4. Contact and Enquiry Form
If you contact us by email, telephone or via the enquiry form, we process the information you provide (such as name, company, email address, telephone number, project location, capacity requirements and message) to respond to your enquiry and, where applicable, take steps prior to entering into a contract. The legal basis is Article 6(1)(b) or (f) GDPR. Data is deleted when no longer needed for these purposes, unless statutory retention requirements apply.
Notice: The enquiry form is processed by a server-side PHP script on the website hosting system. The details entered are transmitted to our business email address using the hosting server’s email delivery function. No separate external form platform is used for this process.
5. Fonts
The website currently uses fonts provided via Google Fonts. Loading them may establish a connection to Google servers and transmit your IP address. Local hosting of the fonts is planned to avoid external requests. This section will be updated after the technical change.
6. Social Media Links
The website contains standard links to Instagram, TikTok and LinkedIn, not embedded social media feeds. Only when you follow a link do you leave this website; the relevant platform then processes your data according to its own privacy policy. Information about responsibilities and privacy practices is available on those platforms.
7. Cookies and Similar Technologies
At its current stage, the website does not set its own analytics or marketing cookies. Technically necessary security mechanisms provided by the hosting provider may be used. If services requiring consent are added in future, an appropriate consent mechanism will be implemented first.
8. Your Rights
Subject to the GDPR, you have rights of access, rectification, erasure, restriction of processing, data portability and objection. Where processing is based on your consent, you may withdraw it at any time with future effect. You may also lodge a complaint with a competent data protection supervisory authority.
9. Notice on AI-Generated Imagery
The hero image on the Notfallheizung24H homepage was created using artificial intelligence (AI).
The image is intended to illustrate our services and should not be understood as a photograph of an actual deployment.
10. Updates
This privacy policy will be updated if the services used or the processing activities change.